Home  |   About Us  |   My Account  |   Contact Us  |  
Home > Terms and Conditions

Policies, Terms and Conditions:
If you experience problems with the website, ordering process, have questions, or would rather place your order with a representative, please call 1-800-581-4676.  
Copyright and Trademark Notice  by 

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Belger Photo Supply., Copyright © 2014, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. 

VELCRO® is a registered trademark of Velcro Industries B.V.

^ Top

Credit Cards  by 
We accept the following credit cards: Visa, MasterCard, American Express and Discover. We also accept payment through PayPal. There is no surcharge for using your credit card to make purchases, but we do offer a 3% cash-discount when you pay by check or money order. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause an error message and a delay in processing your order. Your credit card will be billed upon shipment of your order.
^ Top

Fabric items:  by  JA
Cloth Backdrops: If you don't see the right size or color, call us - we have thousands of special-order fabrics available in every fabric type, size and color. Unless otherwise stated, all sizes listed are approximate, and may vary by up to 5% in some cases. Colors displayed on your computer screen may vary from actual fabric color due to differences in individual monitors. Fabric colors may vary slightly on same product from different dye lots. If exact color-matching is required for multiple items, contact us directly when ordering, and specify dye-lot matching at the time of order. 3" Backdrop rod-pocket overlay is standard on most backdrops, and is included in length measurement. If exact dimensions are required, email us for custom work/pricing. 
^ Top

Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  by 
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.  We offer a 3% cash-discount upon request when paying by these methods!
^ Top

Order Acceptance Policy  by 
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Belger Photo Supply reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
^ Top

Other Conditions  by 
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sample Store. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.  Phone and mail order customers are subject to the same terms and conditions.
^ Top

Out-of-Stock Products  by 
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 3:00PM CST, or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping without penalty.
^ Top

Privacy  by 
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Belger Photo Supply site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

^ Top

Purchase Orders (POs)/COD  by  JLA

We do not accept purchase orders or COD for order placement.  For companies and schools or other establishments that require a PO system, simply call us at 1-800-581-4676 ext 1, and we can generate a mail-order form for you to submit to your purchasing department for payment.  Please include payment with mail-order form and mail it to us.  Once payment is received, we will ship your order.

^ Top

Returns  by 
Due to the nature of our merchandise, and the photography industry, we hold a STRICT 7-day return/exchange policy on new and unused items. If you are unsatisfied with your order, you can exchange for similar items (different color/size) of equal or greater value DURING the 7-day period for full-value credit. Only one exchange is allowed per order. 
Returns for refund are subject to standard 20% RESTOCKING FEE. After 7-days, a new and unused item can be returned or exchanged only subject to management discretion, and with a 50% restocking fee. Shipping is non-refundable. Return shipping is the responsibility of the buyer. Any shipping fees incurred due to refusals, return to sender or address corrections will be charged to the customer's credit card; an administration fee of 10% will also apply. 
No returns on any backdrops showing signs of animal hair, dirt or use. Each backdrop that requires refolding will be charged .50 cents per foot. Defective items will be replaced for same/similar item when available, or refunded if no replacement can be made. 
If free shipping or any other special offers or deductions were used, these will be deducted from any refunds given. You must request a return authorization number by email or phone prior to returning any items; write the RA number on a copy of the order invoice, do not write on or deface the product box, otherwise a replacement box charge may be deducted from your refund. 
Returns must be shipped in original packaging and container, with a copy of the invoice and RA number, and be insured for the full amount within two business days from receiving RA number; we are not responsible for damage/loss in return transit. Returns not meeting the above criteria may be refused or returned postage due. If there are customs or duty fees charged on returns from outside the US, they will be deducted from your refund, or may be refused. 
Refunds are issued within 5 working days of return inspection. 
Thoroughly inspect your order right away, all claims for damage, defective, incorrect or missing merchandise must be reported to Belger Photography within two business days of receipt. If items are damaged in transit, all packaging materials and damaged items must be retained for carrier insurance claims inspection/return.
^ Top

Sales Tax / W-9  by 

Belger Photo Supply will automatically charge and withhold the applicable sales tax for orders delivered to Texas only. 

If you live in Texas, your order could be tax exempt, under Sec. 151.318. Property used in manufacturing or Sec. 151.3185 Film Production of the tax code. If so, send Tax Form 01-3392


to us at orders@BelgerPhotography.com or fax to (281) 360-0816, then call to place your order tax-free.  You can also provide the form after you order, at any time during the same calendar year, and we will refund the tax charged to your credit card.

We will gladly supply companies with a completed W-9 form upon request, but since we only sell tangible goods and not "services" or "contract work", this is not generally requested. 

^ Top

Shipping Policy  by 
Shipping Time -- Most orders received before 3:00PM (CST) will ship the same day, provided the product ordered is in stock and not drop-ship items. Most orders received after 3:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Belger Photo Supply or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.  Please check with FedEx.com for normal transit times and notices of possible weather delays.

^ Top

Typographical Errors  by 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Belger Photo Supply shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Belger Photo Supply shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Belger Photo Supply shall immediately issue a credit to your credit card account in the amount of the incorrect price
^ Top

2. 5'X8' Rollup Background System 5'X8' Rollup Background System
more details


Monday - Friday

9am-5pm Central Time